Terms And Conditions

Welcome to Cremabonn. By accessing, browsing, or using our website (www.cremabonn.in) and purchasing our products or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

These Terms and Conditions govern the use of our website, the purchase of our products, and any interaction with Cremabonn online or at our outlets. If you do not agree with any part of these terms, you are advised to refrain from using our website or services.

 

  1. Use of the Website

By using our website, you agree to:

Access content solely for personal and non-commercial use.

Not misuse, disrupt, or attempt to gain unauthorised access to our website, systems, or data.

Use the website in compliance with applicable laws and regulations.

We reserve the right to modify, suspend, or discontinue website access without prior notice.

 

  1. Intellectual Property

All content on the website—including text, logos, images, graphics, and product designs—is the exclusive property of Cremabonn and protected by copyright and trademark laws.

Users may not copy, reproduce, distribute, or modify any material without prior written permission from Cremabonn.

 

  1. Product Orders & Payments

All orders placed through our website or outlets are subject to availability.

Cremabonn reserves the right to accept or decline any order at its discretion.

Prices displayed on the website are subject to change without notice.

Payments must be completed through approved payment methods at the time of purchase.

 

  1. Order Cancellation Policy

Full Refund: Orders cancelled at least 48 hours prior to the scheduled delivery will receive a 100% refund.

No Refund: Orders cancelled less than 48 hours before delivery will not be eligible for a refund.

Refunds (where applicable) will be processed to the original payment method within the standard processing timeline.

 

  1. Product Inspection and Outlet Policy

Customers are strongly encouraged to inspect all products upon pickup or delivery at the outlet.

If a product is found to be damaged or defective at the outlet, Cremabonn will provide a full refund.

Once the product leaves the outlet in satisfactory condition, Cremabonn holds no responsibility for damages caused thereafter.

 

  1. Quality Issues After Purchase

If a customer identifies a genuine quality issue after purchase:

A formal complaint must be submitted to Cremabonn with relevant evidence.

Cremabonn will evaluate the issue and, if validated, process a refund or remedy as per our quality assurance policy.

Cremabonn reserves the right to determine the legitimacy of any product-related complaint.

 

  1. Privacy & Data Use

Your use of our website and services is also governed by our Privacy Policy.

By interacting with Cremabonn online, you consent to the collection and use of your personal information as described in the Privacy Policy.

We implement strong technical and organisational measures to protect your data; however, Cremabonn is not liable for cyber incidents beyond our reasonable control.

For detailed information, please review our full Privacy Policy.

 

  1. Cookies

By using our website, you consent to the use of cookies for:

Traffic analysis

Usage pattern evaluation

Personalized browsing experience

Users may disable cookies via their browser settings; however, certain features of the website may not function properly.

 

  1. Third-Party Links

Our website may include links to external sites.

Cremabonn is not responsible for the content, policies, or practices of third-party websites. Users should review the terms and privacy policies of those websites separately.

 

  1. Limitation of Liability

Cremabonn shall not be held liable for:

Losses arising from misuse of our website or products

Indirect, incidental, or consequential damages

Delays or service interruptions beyond our control

All information on the website is provided for general purposes and does not constitute professional advice.

 

  1. Modifications to Terms

Cremabonn reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice.

Continued use of the website indicates acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed of updates.

 

  1. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the appropriate courts located in India.

Our Branches

CREMABONN BAKERY AMBUJA

UNS 58, Unnayan Commercial Complex, 1050/1, Survey Park, Santoshpur, Kolkata, West Bengal 700099

📞 +91 - 90073 32732

CREMABONN CAFE & BAKERY JODHPURPARK

432/1, Prince Anwar Shah Rd, Jodhpur Park, Kolkata, West Bengal 700068

📞 +91 - 70039 16009

CREMABONN BAKERY MADHYAMGRAM

Chowmatha More, 380/1, Jessore Rd, Purbalaya, South Bankimpally, Madhyamgram, Kolkata, West Bengal 700129

📞 +91 - 90072 26570

CREMABONN BAKERY AGARPARA

Tetultala Bus Stop, 168, Barrackpore Trunk Rd, Kamarhati, Agarpara, Kolkata, West Bengal 700058

📞 +91 - 98301 50241